Frequently Asked Questions

General FAQs

Outlaw Technology provides innovative hardware and software solutions to streamline data capture and updates throughout the cannabis production cycle, from seed to sale. Our solutions prioritize efficiency, accuracy, and labor savings, eliminating the need for traditional pen-and-paper methods and manual input.

Outlaw’s software solutions are meticulously designed in collaboration with industry experts to revolutionize data capture and updates, catering to compliance and enterprise software needs. Our OG Harvest automates weight-to-plant data capture, while the Desperado Handheld facilitates comprehensive management of plants and packages, from audits to destruction and location tracking. Furthermore, our Maverick Dispensary application streamlines cycle counts and manifest receiving and facilitates quick RFID tag association through our pending proprietary patent process.

Manual data capture and entry are prone to human error. Outlaw’s systems automate these processes, ensuring accuracy through seamless automation.

Absolutely! Our OG Harvest has demonstrated up to an 80% reduction in time and labor needed for plant harvesting. The Desperado RFID handheld drastically cuts down manual audit times, with one customer completing audits of over 30,000 plants in under 25 minutes. Similarly, our Maverick dispensary handheld significantly reduces audit costs, with one customer reducing labor costs for monthly audits from $2200 to $200.

No, our solutions cater to all aspects of the cannabis industry, spanning cultivation, processing/distribution, and dispensary operations. We provide comprehensive solutions for plants, packages, and products, ensuring seamless integration across the supply chain.

Outlaw’s suite of systems ensures rapid data capture and instantaneous uploads to state regulatory systems, facilitating compliance with regulatory requirements in a timely and accurate manner.

Outlaw’s cloud-based console, Outlink, is hosted on a secure AWS platform with strict user authentication protocols. Data transfer is conducted via secure API connections, ensuring data integrity and confidentiality.

We provide comprehensive customer support via phone, email (, and an online help desk through ZenDesk.

Getting started is simple. Fill out our online order form, and our team will have you up and running within as little as 48 hours. We’ll require essential details such as shipping and billing information and necessary API keys for integration.

Your data is stored securely on AWS (Amazon Web Services), ensuring reliability and redundancy.

Outlaw Technology is headquartered in Maryland and serves clients nationwide.

We were founded in 2017 and began launching our solutions in late 2018/early 2019.

Outlaw operates coast to coast in all states. We support both Metrc states and non-Metric states. In addition, our systems can be used as we partner with crucial MRP/ERP providers such as Canix and Dutchie to allow them to be used globally.

We offer affordable monthly pricing based on the activated solution sets, including hardware, software, cloud console, support, and updates. Pricing is on each solution’s description page. Contact for more detailed pricing information.

Absolutely. We offer a 30-day paid trial to ensure our solutions meet your needs and allow you to experience the value firsthand. Since our solutions are provided on a subscription basis, you can either return the system(s) or continue with the monthly service with a 12-month commitment.

While we don’t offer free trials, our 30-day paid trial allows you to assess our solutions at minimal cost and ensure they align with your operational requirements.

Pricing for our tools is conveniently available on our solutions page. You can easily access individual system pricing details under each specific solution page.

Currently, plant tags range from 0.25 to 0.35 cents based on volume, while custom flag tags for item-level tracking are priced under $0.20/tag, also based on committed volume.

In the event of a power outage, the OG Harvest, which requires a power source, will be non-operational unless connected to a standalone battery (contact Outlaw for specifications). However, the Desperado and Maverick handhelds, powered by batteries, remain functional during power or WiFi outages if adequately charged. Data can be uploaded to the Outlink console once power/WiFi is restored or via mobile hotspot.

Solutions FAQs

Radio Frequency Identification (RFID) tags consist of a conductive antenna paired with an RFID chip. Each tag is encoded with a unique ID or “license plate” stored within the chip. When the tag receives sufficient radio wave energy, it broadcasts its ID.

RFID tags are crucial for tracking and managing various aspects of cannabis operations, including plants, packages, and sometimes individual items/products. These tags streamline inventory counts, significantly reducing the time from hours to minutes, and enable efficient location tracking through radio waves.

Yes, Metrc plant and package tags are equipped with electronic chips containing proprietary coding and data related to the attached plants. These chips are activated by directed radio waves emitted from handheld hardware designed to collect tag data.

RFID radio waves cannot penetrate or traverse metal/foil-based materials, hindering tag performance when placed on such surfaces. Liquids can also distort radio waves but are less disruptive than metal. Materials like paper, plastic, and glass enable radio wave energy to activate tags effectively.

Yes, various radio frequencies are employed for different applications, with each country regulating the radio band/range and power for commercial use. The most common type is Ultra-High Frequency (UHF) RFID, where tags without batteries are termed “passive,” while those with batteries are termed “active.” In the cannabis industry, UHF passive tags are standard.

Indeed, RFID technology has extensive applications across various sectors, including major retailers like Walmart, Lululemon, Target, and Macy’s. Its uses range from automating cycle counts and inventory control in retail to tracking parts/products in manufacturing and managing luggage in the airline industry.

The number of handhelds recommended depends on facility size and inventory scale. We suggest starting with one of each system and scaling up as needed.

Absolutely. Alongside Metrc, our technology integrates with Dutchie Cultivation & POS, Treez, and Canix, enabling deployment in non-Metrc states.

Yes, we offer three user levels: user, console, and admin, each with varying access privileges. Admins can create and manage console and user accounts, view organizational authentication credentials, and more.

Yes, our handhelds can upload data directly to Metrc with appropriate permissions. Users can review and download data via the console before uploading directly from the handheld device.

Metrc is a state-mandated tracking system that ensures traceability and accountability in the cannabis industry, from seed to sale. Each plant and batch/package is tagged with a Metrc RFID tag, and licensees must report critical data to maintain compliance with state regulations.

The primary challenge is maintaining accurate inventory counts to meet compliance regulations. This necessitates significant labor costs for manual counting and reporting—failure to comply risks fines and license revocation.

RFID tags enable rapid, accurate audits, reducing audit times from hours to minutes. This allows for frequent audits, minimizes errors, and optimizes inventory management practices. RFID is also used to locate missing items via Outlaw’s Seek & Find functionality.

Yes, our system is designed to seamlessly integrate with various software systems, including Metrc and various ERP, MRP, and POS systems.

Absolutely. With critical partners like Dutchie and Canix, we can extend our solutions to track and manage non-cannabis inventories, aligning with MRP and ERP systems.